Unlike Any Other Travel Company Who In Cases Of Emergency Situations Like Natural Disasters Such As Landslides, Earthquakes And Fire And Other Situations Brought Over, Render All Required Assistance, Within Its Circle Of Influence. We With The Other Members Assesses The Criticality Of The Situation And Decides On A Contingency Plan In Consultancy With The Client And Other Stakeholders Of The Travel Industry. Once The Contingency Plan Is Executed, All Team Members’ Start Communicating With The Clients Directly.
Similarly Various Medical Evacuation Cases Have Been Satisfactorily Handled By Us,As A Standard Operating Procedure As Soon As An Emergency Booking Requisition Is Received, Within Few Minutes Seat Availability Is Checked And A Status Response Is Provided To The Client. On Confirmation With The Client, Booking Is Done At Fares Which Have Been Agreed To By The Client/Organization. All Senior Management/Officials And Staff Are Dedicated And Committed To Provide Travel Management Services To Our Valued Clients 24 Hours A Day, 7 Days A Week And 365 Days A Year. We Fully Understand The Importance Of Our Responsibilities During Such Emergency Times And On The Basis Of Past Experience Are Confident Of Our Capabilities In Handling Emergency Situations.
The Staff At The Head Office Shall Be Available During Office Hours (9 Am To 5 Pm). However, For Any Inquiries, Booking Requisitions Requirements Beyond The Office Hours The Travel Manager, Mr. Prakash Subba 09832012737 & R. Sarda 09832092219 Can Be Contacted At Any Time Furthermore Brothers’ Is Equipped With Mobile Phones And Laptop Computers Round The Clock. Furthermore Emergency Ticket Delivery To Major Hotels And / Or Residences Can Be Arranged At No Extra Cost Within The Gangtok.